Terms & Conditions
Introduction
Welcome to House of Noche.
By visiting or using our website https://www.houseofnoche.in/ (“Website”), you agree to be bound by these Terms & Conditions. These terms apply to all users, including visitors, customers, and anyone who accesses or uses our services.
If you do not agree with any part of these Terms & Conditions, please do not use our Website.
In these terms, “You”, “Your”, or “Customer” refers to the user of the Website.
“We”, “Us”, and “Our” refer to House of Noche, owned and operated by Sonali, based in Panipat, Haryana, India.
General Information
House of Noche is a premium handmade carpet brand.
All products showcased on our Website are handcrafted and may have slight variations, which are a natural part of the handmade process.
The content on this Website is for general information only and may be updated, modified, or changed without prior notice.
During special sales or festive periods, order quantities may be limited, and orders may be cancelled if products become unavailable.
User Accounts & Security
You may place orders as a guest or by creating an account on our Website.
If you create an account, you are responsible for keeping your login details confidential and for all activities carried out under your account. Please inform us immediately at hello.houseofnoche@gmail.com if you suspect any unauthorized use of your account.
House of Noche will not be responsible for any loss arising from failure to protect your account information.
Billing & Customer Information
You agree to provide accurate and complete billing, shipping, and contact details while placing an order.
If incorrect, incomplete, or misleading information is provided (including address or phone number), we reserve the right to cancel the order. Repeated issues may result in restrictions on future purchases.
Order Acceptance & Cancellation (By House of Noche)
While we aim to fulfil every order, we reserve the right to cancel or refuse an order in certain situations, including:
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Product unavailability
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Pricing or description errors
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Payment issues
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Delivery failure due to incorrect address or customer unavailability
If an order is cancelled, we will notify you using the details provided during checkout. Any applicable refund for prepaid orders will be processed via UPI or bank transfer.
Our responsibility, if applicable, is limited only to the value of the product purchased.
Order Cancellation by Customers
House of Noche works on a made-to-order and customised production model.
Once an order has been confirmed and sent for processing, cancellation or modification requests will not be accepted after 24 hours from the time of placing the order.
Product Details & Pricing
All prices mentioned on the Website are in Indian Rupees (INR).
Prices, availability, and product details may change without prior notice.
Due to screen differences and lighting, actual product colours may vary slightly from what is displayed online. We ensure the best possible match and quality in every product.
Customer Reviews & Feedback
Any reviews, testimonials, images, or feedback shared with House of Noche through our Website, email, Instagram, or WhatsApp may be used for marketing and promotional purposes.
By sharing such content, you grant us permission to use it without any obligation of compensation.
Prohibited Use
You agree not to use this Website for:
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Any unlawful or fraudulent purpose
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Violating any applicable laws
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Infringing intellectual property rights
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Uploading harmful or malicious content
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Misusing or attempting to damage the Website
Violation of these terms may result in suspension or termination of access.
Intellectual Property
All content on this Website, including text, images, designs, and graphics, belongs to House of Noche unless stated otherwise.
Unauthorized copying, reproduction, or misuse of content may lead to legal action under Indian law.
Third-Party Links & Services
Our Website may contain links to third-party websites or tools. We are not responsible for their content, policies, or practices. Use of third-party services is at your own discretion.
Errors & Updates
Occasionally, there may be errors related to pricing, product details, or availability. We reserve the right to correct such errors and cancel or modify orders if required.
We may update these Terms & Conditions at any time. Continued use of the Website means you accept the updated terms.
Other Policies
These Terms & Conditions should be read along with our Privacy Policy, Shipping Policy, and Refund Policy.
Contact Information
House of Noche
📍 614/4 Pachranga Bazar, Panipat, Haryana – 132103
📞 +91 82953 98959
📧 hello.houseofnoche@gmail.com
🌐 https://www.houseofnoche.in/
📸 Instagram: @houseofnoche_