Question 1

How often should I vacuum my rug?

Accepted Answer

To preserve your rug's look and lifespan, we suggest regular vacuuming. Typically, vacuuming once or twice a week is adequate based on foot traffic and usage.

Question 2

How do I clean spills and stains?

Accepted Answer

To clean spills and stain from your rug, follow these steps:

1. Blot the spill immediately with a clean, dry cloth to absorb as much liquid as possible.
2. Avoid rubbing the stain, as this can spread it further.
3. Use a mild detergent mixed with water to gently blot the stain, starting from the outer edge and working inward.
4. Rinse the area with clean water and blot dry with a clean cloth.
5. Allow the rug to air dry completely.

Question 3

Can i machine wash my rug?

Accepted Answer

We do not recommend machine washing our rugs, as it can damage the fibers and affect the rug's appearance and durability.

Question 4

How do I remove pet hair from my rug?

Accepted Answer

To effectively remove pet hair from your rug, you can use the following methods:

1. Vacuuming: Use a vacuum cleaner with a brush attachment or a specialized pet hair attachment to vacuum the rug thoroughly. Vacuum in different directions to lift and remove embedded pet hair.
2. Lint Roller or Tape: Use a lint roller or wide tape wrapped around your hand, sticky side out, to lift pet hair from the rug's surface.
3. Broom or Squeegee: Use a broom or squeegee to gather pet hair by pulling it across the rug's surface. The rubber material attracts and gathers the hair effectively.
4. Damp Cloth or Sponge: Lightly dampen a cloth or sponge and swipe it across the rug's surface to gather and lift pet hair. Make sure not to saturate the rug with water.

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